Shipping & Delivery Policy

Introduction

At Barnora, we ensure safe and timely delivery of your orders. Please review our shipping policies to understand our delivery process, timelines, and terms.

Shipping Areas & Delivery Time

Delivery Coverage

• All major cities across India
• Tier 2 and Tier 3 cities
• Most PIN codes serviceable
• Remote areas may take additional time

Delivery Timeline — Standard Delivery

8–9 business days

Note: Delivery time starts counting from the day your order is shipped, not from the day it was placed.

Shipping Charges

Free Shipping

• We offer free shipping on all orders across India!
• No minimum order value required
• No hidden charges
• Applicable to all PIN codes we serve

Note: Remote locations might have slight delays but no additional charges.

Packaging

Safe & Secure Packaging

• High-quality packaging materials
• Bubble wrap protection for delicate items
• Branded packaging with care instructions
• Tamper-proof sealing

Shipping Process

• Order Confirmation – Your order is confirmed and payment is processed.
• Processing – Your order is packed and prepared for shipping.
• Shipped – Your order is dispatched with tracking details.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS and email. You can track your package in real-time using this tracking ID.

Delivery Guidelines & Important Notes

Delivery Attempts

• Our delivery partner will make 3 delivery attempts
• Please ensure someone is available to receive the package
• If all attempts fail, the package will be returned

Address Requirements

• Provide complete and accurate address details
• Include landmarks, correct PIN code, and a working phone number for smooth delivery

Undeliverable Orders

• Incorrect/incomplete address
• Customer not available after multiple attempts
• Refused to accept delivery
• Return shipping charges may apply for undeliverable orders

Delivery Confirmation & Support

Please inspect your package upon delivery and report any damage or discrepancies immediately to our customer support team.

Shipping Support

• Delivery Issues: If you face any issues with delivery, tracking, or package condition, please contact our support team immediately. We will resolve your concern within 24 hours.
• Track Your Order: Use the tracking number provided in your shipping confirmation email to track your package in real-time on our website or the courier partner's website.